Taking Shape Active Sweat Jacket Lilac

Shipping Policy

Last updated: 7 September 2026

Thank you for shopping with us. We are committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after payment has been successfully received.

Orders placed on weekends or Australian public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.

Shipping Within Australia

We currently offer shipping across Australia.

Standard Shipping:
Estimated delivery time: 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances outside our control.

Remote and regional areas may require additional delivery time.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and available shipping options.

From time to time, we may offer free shipping promotions or other shipping discounts. Any applicable offer will be displayed on our website or at checkout.

Order Tracking

Once your order has been dispatched, tracking details will be provided via email or made available through your account where applicable.

Please allow up to 24–48 hours for tracking information to become active after your order has been dispatched.

Delayed or Missing Orders

While we work with trusted delivery partners, occasional delays can occur due to circumstances outside our control.

If your order has not arrived within the expected delivery timeframe, please contact us at info@fuchia.com.au and provide your order number so we can assist you.

If tracking shows that your order has been delivered but you have not received it, please check around your property and with household members or neighbours before contacting us.

Incorrect Shipping Address

Please ensure that your shipping information is correct before completing your purchase.

If you realise that you have entered an incorrect address, contact us as soon as possible at info@fuchia.com.au.

We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible at info@fuchia.com.au with your order number and photographs of the damaged packaging and product.

We will review the issue and work with you to find an appropriate resolution.

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated date shown above.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: info@fuchia.com.au
Business: FUCHIA AUSTRALIA
Location: Australia

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@fuchia.com.au. Please note that returns will need to be sent to the following address: 85 Hector Street, Sefton NSW 2162, Australia


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at  info@fuchia.com.au.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@dashbazaar.com.au.