Terms and Conditions

FUCHIA — Terms and Conditions

Last updated: 3 October 2026

1. About FUCHIA

These Terms and Conditions apply to your use of https://www.fuchia.com.au/ and purchases made through our online store.

The website is operated by FUCHIA Pty Ltd, an Australian registered company.

By using our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

2. Products and Product Information

FUCHIA offers furniture and home furnishing products through its online store.

We make reasonable efforts to ensure that product descriptions, images, dimensions, colours, materials and specifications are accurate.

Colours may vary slightly due to screen settings, lighting and differences in materials. Please review product dimensions, specifications, assembly requirements and care instructions before ordering.

If you have questions about a product, please contact us before completing your purchase.

3. Prices and Payment

All prices are displayed in Australian dollars (AUD), unless otherwise stated.

Applicable delivery charges and other fees will be displayed during checkout before you complete your order.

Payment must be made using an available payment method displayed at checkout. Orders are subject to successful payment authorisation.

If an obvious pricing or listing error occurs, we will contact you to explain the issue and discuss an appropriate resolution. We will not use this provision to disregard an order or any obligation where doing so would breach applicable law.

4. Orders and Order Acceptance

When you place an order, you must provide accurate contact, billing and delivery information.

An automated order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been dispatched.

If we cannot fulfil an order because of stock availability or another genuine supply issue, we will contact you and arrange an appropriate resolution, including a refund where required.

Nothing in this section limits your rights under Australian Consumer Law.

5. Delivery

Delivery availability, charges, estimated timeframes and applicable service conditions are set out in our Shipping and Delivery Policy and at checkout.

Delivery may depend on the product's size, weight, destination and delivery requirements.

Customers must provide a complete and accurate delivery address and advise us of relevant access restrictions before delivery.

Please review our Shipping and Delivery Policy before placing an order.

6. Cancellations, Returns and Refunds

Requests to cancel an order, return a product or obtain a refund are handled in accordance with our Returns and Refunds Policy and applicable law.

Please contact us as soon as possible if you need to request an order cancellation. Once an order has been dispatched or delivery arrangements have commenced, cancellation may be more difficult.

This does not affect any cancellation, refund or other rights available under Australian Consumer Law.

7. Australian Consumer Law

Our products and services come with consumer guarantees that cannot be excluded under Australian Consumer Law.

Depending on the circumstances, you may be entitled to a repair, replacement, refund or another remedy if a product does not meet the applicable consumer guarantees.

Nothing in these Terms and Conditions excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

8. Website Use

You agree not to use our website for unlawful purposes, attempt unauthorised access, interfere with its operation or knowingly introduce malicious software.

We may take reasonable steps to protect the website, our customers and our business from misuse.

9. Intellectual Property

The FUCHIA name, branding and original website content may not be copied, reproduced or used commercially without appropriate permission.

Third-party product names, logos, images and other materials remain the property of their respective owners or rights holders.

Nothing in this section affects rights or permissions provided by law.

10. Privacy

We handle personal information in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store and disclose personal information and how you can contact us about privacy matters.

11. Liability

Nothing in these Terms and Conditions excludes or limits any consumer guarantee, right, remedy or liability that cannot lawfully be excluded or limited.

To the extent permitted by law, we are not responsible for interruptions or failures caused by circumstances beyond our reasonable control.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will be published on this page with the updated date.

Changes do not remove rights or obligations that have already arisen under applicable law or an existing order.

13. Governing Law

These Terms and Conditions are governed by the applicable laws of Australia and, where relevant, New South Wales.

Nothing in this section limits any mandatory consumer rights or protections.

14. Contact Us

For questions about these Terms and Conditions, orders or our products, contact:

FUCHIA Pty Ltd
ABN: 98 702 256 862
Email: hello@fuchia.com.au
Website: https://www.fuchia.com.au/